Add AI Chatbot to WordPress
Answer questions about your services, opening hours and policies without sending visitors away from your WordPress site.
1. Create your chatbot
Create a Chatbit account, add your website or documents as sources, and test a few questions. Set the welcome message, colors and instructions to match your business. See how to add sources.
2. Copy your embed code
Open your chatbot's Share panel and copy the complete Script snippet. Keep both the configuration and the external script together. See the website setup guide.
3. Add the code to WordPress
Use a header and footer script plugin to add the complete Chatbit snippet site-wide. Paste it into the footer scripts field, save, and clear your page cache. A developer can also add it through a child theme.
Platform reference: WordPress documentation.
WordPress.com restricts JavaScript on some plans. Check that your plan supports custom scripts. A Custom HTML block may strip script tags and is not a reliable site-wide installation method.
4. Test the published site
Open a blog post and a service page while logged out. Ask about a service you included in the sources, then check that the chat button stays clear of your cookie banner.
If the button is missing, check that the code is saved on the published site, clear any page cache, and look for blocked requests in your browser. If it appears twice, remove the duplicate installation.
Keep the answers useful
Review the first conversations and update source content where answers are unclear. Include a contact route for questions your bot cannot answer. Learn how to improve responses.
Frequently asked questions
Do I need a platform-specific Chatbit plugin?
The setup above uses the script supplied in Chatbit. Your website platform may require a paid plan or a script-management plugin to allow that code.
Can I remove the chatbot later?
Yes. Remove the snippet from the location where you installed it, publish the change, and clear any page cache. Keep a copy of the code if you plan to add it again.